[…] Last April, some forty of the managers working out of the Vieux Lachine CLSC and the CHSLDs of Lachine, Nazaire-Pich and Foyer Dorval had the privilege of participating in a two-day workshop with your company.

During this workshop, we were called to question a number of our management paradigms. The diverse teaching methods (especially, the practical exercises) allowed us to better understand and to begin to integrate the concepts presented; I wish to emphasize that the content of this workshop shook our complacency by questioning our ways of doing things and, above all, it inspired us to take a fresh look as it invited us to question our management habits.

 It constituted an invaluable gift, the benefits of which will be with us for a long time to come within our organization because of their simplicity and effectiveness[…]

Michel Lemay,
Director General,
CHSLD, Lachine

[…] We wish to point out that the participants at this conference were professionals associated with centers for the rehabilitation of the intellectually challenged, CLSC’s, schools, as well as community organizations.

The subject of the conference: Solution Focused Communication was very relevant and addressed the concerns of those who attended. Moreover, your dynamism and your particular and original ways of presenting the material were highly appreciated. The use of humor and a range of anecdotes equally furthered the understanding of the concepts […]

Michel Turmel, Director General
Center for the Rehabilitation of the
Intellectually Challenged of Quebec

Mr. Peacock is an unrivalled communicator. He knows how to put over concepts in a lively fashion, such that they are directly usable in our professional, personal and family lives. The images and humor that he uses help us to visualize and to assimilate his message.

The objectives of the workshop were achieved; the participants left motivated to apply the notions that liberated us as they made us more efficient. We no longer “carry the horse”. We know how to use both the cooperation and the strengths of individuals to benefit our client and in this way we will attain our objectives more effectively and enjoyably. A real gift, this workshop!

Nicole Audet, Vice-President,
Executive of the Multidisciplinary Council,
Youth Center of Quebec, University Institute

We wish to express our profound gratitude and our great satisfaction with the magnificent back-to-basics day that you led and in which our whole management team participated last January.

In a relaxed atmosphere, pleasant and full of humor, thanks to your dynamism and originality, we have appreciated the innovative approach to Solution Focused Communication which you have outlined. ln the search for excellence and continuous improvement we believe that the themes that were tackled and the methods used allowed us to envisage a paradigm shift in our professional relationships in so far as management is concemed.

Moreover, our introduction to the form and content of the enneagram allowed our management team to discover the richness and complementariness of our co-workers and the qualities of each person. […]

Madeleine Roy
Director General, Center Dollard-Cormier
Center for Drug Rehabilitation, Montreal,
affiliated with the University of Montreal.

Mister Peacock,

I wish to reaffirm our pleasure in participating in the two-day seminar that you led on the themes of Solution Focused Communication, as well as the enneagram. The concepts acquired by our managers during this seminar are being put into practice in their daily work.

The overall appreciation of this educational experience proved to be very positive.[…]

Ginette Bélec, M.Sc.
Director General
Val d’Or Hospital

“… We want to make the most of the strengths and resources of each individual. Instead of wasting time in finding the source of our problems, this course invites us to seek solutions. By doing so, it is possible to focus on what we already do well for ourselves as well as on the skills that may benefit us. It is said that in the past, the best leaders were those who had the best answers, but that in the future, the best leaders will be those who ask the best questions. This training session is entirely in keeping with this vision of the management of tomorrow.

        For this reason, all the managers at our organization unanimously expressed their satisfaction with this course. Given the already perceptible results, we strongly recommend this course.”

Marcel Nolet,
Director General
Nicolet-Yamaska
Health and Social Services Centre

“… Since 1994, we have worked with Fletcher Peacock on a number of occasions in New Brunswick We were the first to invite him to our province and have since invited him several times.

His lectures using solution-focused communication and the enneagram greatly assisted us in our therapeutic approach. We adopted these approaches in our interventions because they capitalize on the client’s strengths and are respectful toward him/her. Since putting these approaches into practice, we have become aware of their positive impact on the lives of our clients.”

Aurèle Doucet, Director
Addiction Services
N-B., Can. NOR’EAST
Health Network

“… Not only does Fletcher’s course bring a simple and effective approach and intervention tools to the personnel but it also encourages the adoption of a philosophy of life which is both comforting and reassuring for the individual and the persons he meets on a daily basis.”

I strongly recommend this course to any public or private organization seeking to introduce cooperative and peaceful relations among its staff.”

Michel Guay, D.A.P.
CLSC La Source