Solution Focused Communication

Fletcher Peacock

Madeleine Roy Director General, Center Dollard-Cormier Center for Drug Rehabilitation, Montreal, affiliated with the University of Montreal

We wish to express our profound gratitude and our great satisfaction with the magnificent back-to-basics day that you led and in which our whole management team participated last January.

In a relaxed atmosphere, pleasant and full of humor, thanks to your dynamism and originality, we have appreciated the innovative approach to Solution Focused Communication which you have outlined. ln the search for excellence and continuous improvement we believe that the themes that were tackled and the methods used allowed us to envisage a paradigm shift in our professional relationships in so far as management is concemed.

Moreover, our introduction to the form and content of the enneagram allowed our management team to discover the richness and complementariness of our co-workers and the qualities of each person. […]

Madeleine Roy
Director General, Center Dollard-Cormier
Center for Drug Rehabilitation, Montreal,
affiliated with the University of Montreal.

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