Solution Focused Communication

Fletcher Peacock

Rose-Marie Ouellet, Regional Director, Emploi-Québec (Manpower Quebec)

“[…] All employees from the Chaudière-Appalaches region had the privilege of participating in a conference entitled “Solution Focused Communication” (SFC) that you led on June 19, 2001. […] Thanks to your dynamic presentation inviting audience involvement, you quickly succeeded in capturing the attention of most employees, who now take pleasure in recalling certain key elements of your conference […]. This is a sign that the “SFC” approach has found a home in their minds and that it will surely shape the way they communicate in the future. A survey of the participants indicates that more than 80% of them enjoyed your conference.

I recommend without reserve that other organizations benefit from your expertise to improve how they communicate and manage change. […]”

Rose-Marie Ouellet, Regional Director,
Regional Directorate, Chaudière-Appalaches
Emploi-Québec (Manpower Quebec)

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