Solution Focused Communication

Fletcher Peacock

Jacquie Poissant, M. Ed., Regional Director, Outaouais Ministry of Revenue, Quebec

[…] During the 2-day workshop on “Solution Focused Communication” held for all of the employees of the Outaouais Regional Directorate, managers, team-leaders, support staff, professionals, as well as audit technicians and information clerks, all learned how to improve their communication skills and acquired a deeper understanding of the enneagram.

The content presented prompted us to reflect on our sense of responsability and the importance of knowing oneself and others, and thus led to the creation of a harmonious working atmosphere and the provision of quality service to our client community. […]

Jacquie Poissant, M. Ed.,
Regional Director, Outaouais
Ministry of Revenue, Quebec

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