“This letter is in response to your presentation on January 31, 2002. This is to let you know of my appreciation of both the content and the form of your presentation. At the level of over-all staff improvement, I have to say that you have been able to reach all our personnel, in a positive fashion. Furthermore, I must tell you that its positive effect has endured over the intervening weeks. In terms of the response of various members of our staff, even from the very persons who hesitated to participate in this presentation, you have passed the test with a resounding success […].”

Harold Sylvain, Principal,
Jacques-Rousseau Secondary School,
Longueuil Marie-Victorin School Board