“[…] In addition to crystallizing fundamental laws of dynamic communication, the humour you used allowed us to grasp principles that are ‘simple yet not obvious’.

Your tactful manner of reiterating the information without provoking resistance will, I am sure, help to extend the effectiveness of your message.” “[…] Moreover, the humility, simplicity and energy with which you presented your examples had the desired effect of ‘dolphinizing’ our relationships.”

Louise Pelletier, Regional Director,
Mauricie and Production
Des Cascades Trois-Rivières,
Hydro Quebec